Roots Investigation Services was founded to give Canadian employers access to rigorous, independent investigations — led by a practitioner with the legal depth and real-world experience most investigators simply don't have.
Our lead investigator holds a Master of Industrial Relations from Queen's University and a Bachelor of Laws (LLB) — a rare dual qualification that brings both legal rigour and human relations expertise to every case.
As a Certified Bill C-65 Investigator, our work spans workplace harassment and violence investigations at a major federally regulated airline — including a comprehensive assessment of over 120 employees across remote communities in Nunavut, one of Canada's most challenging operating environments.
We have managed labour relations across five distinct unions, negotiated collective agreements, and resolved complex grievances from filing through to settlement. We are also a Certified Mental Health First Aid practitioner and a member of the Canadian Industrial Relations Association.
Work With UsPrevention of Harassment & Violence — federal certification for independent investigations under the Canada Labour Code.
Trauma-informed approach ensuring sensitivity in every interview involving harassment, violence, or psychological harm.
Canadian Industrial Relations Association since 2022. Pursuing legal practitioner licensing — Federation of Law Societies of Canada.
Queen's University, Kingston ON · GPA 3.5 · Human Rights Law · Canada Labour Code · Collective Bargaining · Mediation
University of Delhi · Labour Law · Alternative Dispute Resolution · Moot Court
Every investigation conducted without bias or conflict of interest. Our independence is our most valuable asset — and we protect it absolutely.
Every matter handled with the utmost discretion. All parties, documents, and proceedings protected under strict confidentiality protocols throughout.
We don't cut corners. Every investigation follows a structured, evidence-based process producing findings that are factually sound and legally defensible.
Every person involved deserves to be heard and treated with respect — regardless of role, allegations made, or the outcome of the investigation.
Our Mental Health First Aid certification ensures we approach every interview with the sensitivity these deeply human processes demand.
We deliver what we commit to — on time, within scope, to the standard our clients and their legal teams expect. No surprises.
We assess the situation, scope the investigation, and advise on any immediate protective measures needed.
A formal plan agreed upon — timeline, interview schedule, document scope, and key milestones.
Structured, procedurally fair interviews with all parties. Thorough document and records review.
Objective assessment of all evidence against applicable policies, legal standards, and best practice.
A clear, legally defensible written report — findings of fact, conclusions, and actionable recommendations.
"An investigation is only as good as the investigator's ability to be trusted by everyone in the room."
When a complaint arises, the instinct is often to investigate internally. But internal investigations carry serious risks — perceived bias, legal vulnerability, and erosion of trust on all sides.
An independent external investigator eliminates these risks. Under Bill C-65 and human rights frameworks, independence is not just best practice — in many cases, it is a legal requirement.